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Gift cards are strictly non-refundable and cannot be exchanged for cash under any circumstances. If you return an item purchased with a gift card, the refund will be credited back to the original gift card balance.
You can check your exact remaining balance at any time by navigating to the Gift Cards section in the footer, entering your card number, and clicking 'Check Balance'. Alternatively, our concierge can verify it for you.
Our gift cards do not expire. They remain valid until the balance reaches zero, granting the recipient the freedom to curate their child's wardrobe at their own pace over multiple seasons.
At the checkout stage, enter your unique 16-digit alphanumeric code into the 'Gift Card or Promo Code' field. The balance will be instantly deducted from your order total. Any remaining balance will be saved to your account for future use.
A Tinyo Gift Card is the ultimate gesture of refined gifting. Available in denominations from £50 to £1000, they are delivered instantly via email with a customizable luxury digital envelope and personal message.